As you may be aware there have been a number of instances where non-genuine panels have been supplied into the market. Generally, this has been done without the solar retailers, installers or agents knowledge.

To address this issue the regulator and industry have developed a process to validate serial numbers with the manufacturer and ensure verified panels are installed. The trial has been running for some time and has proven successful and all industry participants are encouraged to be part of the scheme.

Message from the Clean Energy Regulator

Today, 70 per cent of solar panels installed and reported under the Small-scale Renewable Scheme (SRES) can be verified using SPV - with a further 18 per cent of solar panels currently being on-boarded, taking us to almost 90 percent.

As we get more SPV backed claims and fewer non-SPV claims, the additional scrutiny on non-SPV claims could be expected to take around two weeks longer. STC claims without SPV are subject to more compliance scrutiny and processing times are already increasing. We do not presume that non - SPV claims are not genuine, but inherently they pose a higher risk.

From 1 October 2019, we will increasingly ask for evidence to verify that solar panel installs are genuine. This will include evidence of verified solar panel serial numbers, and manufacturer confirmation. Where we request evidence you should expect to experience longer processing times.

What can you do as a Solar Installer/Retailer to be part of the SPV?

Firstly, many of our clients already validate the serials for their jobs automatically. Clients using the FormBay Installer App and installing solar panels which are already part of SPV, have the serials validated automatically.

We encourage all clients to be part of the scheme as this will benefit yourself, your customers and the industry by ensuring only panels verified by the manufacturer are installed and eliminate the risk of non-genuine panels entering the market.

To streamline your STC lodgement process and be part of the Solar Panel Validation process:

For Clients not already in Trade In Greens FormBay

  1. Register your company at the following link https://tradeingreen.formbay.com.au/auth/login
  2. Ask your installers to register to use the FormBay Installer App at the following link https://inst.formbay.com.au/register. Once they register they will need to call 02 9086 9184 and ask for their account to be activated

That’s it!!

 For Clients on Trade In Greens FormBay but not using the App

  1. Ask your installers to register to use the FormBay Installer App at the following link https://inst.formbay.com.au/register. Once they register they will need to call 02 9086 9184 and ask for their account to be activated

That’s it!!

When the installer scans the serials on site the serials will be sent to the manufacturer automatically so the serials can be validated.

Manual Lodgements

We understand some clients may take a while to transition across to using the App. In the meantime for all manual lodgements as we have done for sometime we require proof of serial numbers and panel brand and model. This can be in the form of:

  • Proof of panels brand and model (photo showing model of docket from supplier) and
  • Photos of the serials and barcode or,
  • Stickers from the panels with serials and barcode or,
  • Docket from supplier showing serials

Eventually however the regulator may require all serial numbers to be validated prior to lodgement so we encourage all clients to move across to online submissions

Need more information about SPV?

For more information about the SPV please go to the following link. You will also find the current list of panel manufacturers currently involved in SPV

http://www.cleanenergyregulator.gov.au/RET/Scheme-participants-and-industry/Solar-Panel-Validation-initiative

Feel free to contact us for more information